Terms and Conditions
These Terms and Conditions apply to all purchases made through the website of Simon & Brooks London, reachable via info@simonbrookslondon.com.
1. Applicability
By placing an order on our website, you agree to these Terms and Conditions.
2. Product Information
We make every effort to describe our products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.
3. Orders and Payment
Orders are processed only after full payment has been received. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.
4. Processing and Delivery
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Processing time: 1–3 business days
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Shipping time: 3–7 business days (depending on destination)
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Orders are shipped directly from our supplier located in China
5. Returns and Cancellations
Please refer to our separate Return Policy for detailed conditions regarding returns and cancellations.
6. Liability
We are not responsible for loss or damage during shipping if tracking information indicates that the package has been delivered. Customers are responsible for carefully verifying the provided shipping address.
7. Intellectual Property
All content on this website, including texts, images, and logos, is the property of Simon & Brooks London and may not be used, copied, or reproduced without prior written permission.
8. Complaints Procedure
Complaints may be submitted in writing via info@simonbrookslondon.com. We aim to respond within 5 business days.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of The Netherlands.
Contact
If you have any questions or comments regarding this Terms and Conditions, you can contact us using the details below:
Address: Herengracht 320, 1016 CE Amsterdam, The Netherlands
Name: Simon & Brooks London
Email: info@simonbrookslondon.com
Chamber of Commerce (KvK) Number: 96385081
VAT Number: NL867588184B01